Scummvm not working

Ask for help with ScummVM problems

Moderator: ScummVM Team

Wh1t3b0Y
Posts: 10
Joined: Wed May 05, 2021 9:19 pm

Scummvm not working

Post by Wh1t3b0Y »

Hello folks,

I’ve downloaded the latest version for Win10 and for the life of me I can’t get it to boot.

I’m running it on a laptop with ONLY the integrated gpu card (not sure if that may be the cause) and everytime i try to boot it i’m only seeing a black pop up windows with nothing written on it for about 10 seconds. The GUI does not appear.

I wonder if anybody may help me troubleshoot this.
I also checked the log file but nothing really was in it
digitall
ScummVM Developer
Posts: 1085
Joined: Thu Aug 02, 2012 1:40 pm

Re: Scummvm not working

Post by digitall »

You are testing with the latest v2.2.0 build for Windows using the installer?: https://www.scummvm.org/downloads/#current

If so, then try the latest nightly snapshot build from:
https://buildbot.scummvm.org/#/snapshots

To debug, try running scummvm from a Run->"command" terminal window so you can see if any messages are printed which
might explain your issue.
Wh1t3b0Y
Posts: 10
Joined: Wed May 05, 2021 9:19 pm

Re: Scummvm not working

Post by Wh1t3b0Y »

Thank you for your reply,

ok so i'll go point by point:

-i was running the 2.2.0 installer version

-i tried those packages from your second link (stable win10 version), launching either from file or from command terminal does nothing, in this case not even the pop up window appeared.

-tried to launch the 2.2.0. (installed again after trying the "stable") and this is what i am seeing:
Image

I've opened the freshly created ini file and it's blank
also from the log file created i'm seeing only this:
[2021-05-06 09:50:23] ScummVM 2.2.0 (Sep 14 2020 23:43:32)
[2021-05-06 09:50:23] Vorbis FLAC MP3 RGB zLib MPEG2 FluidSynth Theora AAC A/52 FreeType2 FriBiDi JPEG PNG cloud (servers, local)
[2021-05-06 09:50:23] --- Log opened.
User avatar
Praetorian
ScummVM Developer
Posts: 371
Joined: Tue May 08, 2007 8:54 am
Location: Greece
Contact:

Re: Scummvm not working

Post by Praetorian »

Wh1t3b0Y wrote: Thu May 06, 2021 7:59 am Thank you for your reply,

ok so i'll go point by point:

-i was running the 2.2.0 installer version

-i tried those packages from your second link (stable win10 version), launching either from file or from command terminal does nothing, in this case not even the pop up window appeared.

-tried to launch the 2.2.0. (installed again after trying the "stable") and this is what i am seeing:
Image

I've opened the freshly created ini file and it's blank
also from the log file created i'm seeing only this:
[2021-05-06 09:50:23] ScummVM 2.2.0 (Sep 14 2020 23:43:32)
[2021-05-06 09:50:23] Vorbis FLAC MP3 RGB zLib MPEG2 FluidSynth Theora AAC A/52 FreeType2 FriBiDi JPEG PNG cloud (servers, local)
[2021-05-06 09:50:23] --- Log opened.
For what is worth, I can run ScummVM (tested with stable 2.2.0 release, daily development build 2.3.0git (zip file from buildbot page) and daily snapshot installer (exe file from our Downloads page) fine on my old Dell laptop which has only a integrated GPU Intel HD Graphics 3000 and runs Windows 10 x64 Home.

The blank ini file you're getting is suspicious.
[*]Where is the file created? Is it at the expected location?
[*]Is the ini file still blank *after* you close the ScummVM Status window (black console window)? Please re-open the file and check.

You can set the debug level of the output from command line mode. The higher the level, the more verbose the output will be.
You can do that, from the console / DOS command prompt by issuing eg.:

Code: Select all

scummvm.exe -d 8
Wh1t3b0Y
Posts: 10
Joined: Wed May 05, 2021 9:19 pm

Re: Scummvm not working

Post by Wh1t3b0Y »

ok, so i'm doing this test on the current 2.2.0 version (the installer from the main dl page).

launched it using the debug command from the console, here are the results:

Image

the ini file was created in the %appdata% folder as i guess it should be and it's still a blank file (weird)
the log this time only has the extra lines from the debug start on it:
[2021-05-06 13:57:59] ScummVM 2.2.0 (Sep 14 2020 23:43:32)
[2021-05-06 13:57:59] Vorbis FLAC MP3 RGB zLib MPEG2 FluidSynth Theora AAC A/52 FreeType2 FriBiDi JPEG PNG cloud (servers, local)
[2021-05-06 13:57:59] --- Log opened.
[2021-05-06 13:57:59] Using SDL Video Driver "windows"
[2021-05-06 13:57:59] Invalid joystick: 0
[2021-05-06 13:57:59] Using SDL Audio Driver "wasapi"
[2021-05-06 13:57:59] SDL mixer sound format: 33056 differs from desired: 32784
[2021-05-06 13:57:59] Output sample rate: 44100 Hz
[2021-05-06 13:57:59] Output buffer size: 1024 samples
User avatar
Praetorian
ScummVM Developer
Posts: 371
Joined: Tue May 08, 2007 8:54 am
Location: Greece
Contact:

Re: Scummvm not working

Post by Praetorian »

Wh1t3b0Y wrote: Thu May 06, 2021 12:03 pm ok, so i'm doing this test on the current 2.2.0 version (the installer from the main dl page).

launched it using the debug command from the console, here are the results:

Image

the ini file was created in the %appdata% folder as i guess it should be and it's still a blank file (weird)
the log this time only has the extra lines from the debug start on it:
[2021-05-06 13:57:59] ScummVM 2.2.0 (Sep 14 2020 23:43:32)
[2021-05-06 13:57:59] Vorbis FLAC MP3 RGB zLib MPEG2 FluidSynth Theora AAC A/52 FreeType2 FriBiDi JPEG PNG cloud (servers, local)
[2021-05-06 13:57:59] --- Log opened.
[2021-05-06 13:57:59] Using SDL Video Driver "windows"
[2021-05-06 13:57:59] Invalid joystick: 0
[2021-05-06 13:57:59] Using SDL Audio Driver "wasapi"
[2021-05-06 13:57:59] SDL mixer sound format: 33056 differs from desired: 32784
[2021-05-06 13:57:59] Output sample rate: 44100 Hz
[2021-05-06 13:57:59] Output buffer size: 1024 samples
Just to clarify. It is normal for a newly created scummvm.ini file to be empty while ScummVM runs for the first time. After closing ScummVM, the scummvm.ini should at least have a

Code: Select all

[scummvm]
section filled. Although, it seems that this will only happen if you normally close ScummVM (and not with Ctrl+C or Alt+F4 on the background console window), so this would explain why you're still seeing an empty scummvm.ini I guess.

This is how it looks for me, in 2.2.0, with updates disabled (ScummVM asks about automatic updates configuration upon first launch):

Code: Select all

[scummvm]
gui_browser_native=true
filtering=false
tts_enabled=false
mute=false
gui_use_game_language=false
speech_volume=192
native_mt32=false
midi_gain=100
local_server_port=12345
talkspeed=60
mt32_device=null
tts_voice=-1
subtitles=false
multi_midi=false
fullscreen=false
updates_check=0
gm_device=null
sfx_volume=192
music_volume=192
autosave_period=300
music_driver=auto
opl_driver=auto
aspect_ratio=false
versioninfo=2.2.0
speech_mute=false
enable_gs=false
I cannot really think of anything else that would be causing the behavior you're experiencing, other than maybe for some reason the GUI window is (always) placed off screen for you. Windows has a desktop functionality to fix this (by right clicking on the taskbar and selecting "Show Windows stacked" or "Show Windows side by side"). But I find it highly unlikely that this would be an issue, at every launch.

Edit: You could also try copying the above scummvm.ini content into your scummvm.ini (manually created) and set fullscreen to true, to see if it changes anything.
Wh1t3b0Y
Posts: 10
Joined: Wed May 05, 2021 9:19 pm

Re: Scummvm not working

Post by Wh1t3b0Y »

yea, as i was saying, though i'm not super proficient with this matter but i really tried to look for any possible causes of this issue.
Being this a company laptop i even wandered if maybe the process itself would have been blocked by their policy but i really didn't find any traces of something like that.

to overcome my Monkey 3 itch i tried to use Scummvm through bluestack, i didn't even make it out le chuck's ship at the beginning as the bluestack/scummvm combo came with awful controls (the pointer didn't drag with the mouse, it worked like a sort of simulated touchscreen where i had to click and drag) and i gave up on that option too.

Nonetheless i've really appreciated your swift support folks.

I will keep an eye on this thread from time to time should any other idea come up.
User avatar
Praetorian
ScummVM Developer
Posts: 371
Joined: Tue May 08, 2007 8:54 am
Location: Greece
Contact:

Re: Scummvm not working

Post by Praetorian »

Wh1t3b0Y wrote: Thu May 06, 2021 5:20 pm yea, as i was saying, though i'm not super proficient with this matter but i really tried to look for any possible causes of this issue.
Being this a company laptop i even wandered if maybe the process itself would have been blocked by their policy but i really didn't find any traces of something like that.

to overcome my Monkey 3 itch i tried to use Scummvm through bluestack, i didn't even make it out le chuck's ship at the beginning as the bluestack/scummvm combo came with awful controls (the pointer didn't drag with the mouse, it worked like a sort of simulated touchscreen where i had to click and drag) and i gave up on that option too.

Nonetheless i've really appreciated your swift support folks.

I will keep an eye on this thread from time to time should any other idea come up.
Please, try the manually created scummvm.ini with the fullscreen=true option that I suggest in the edit above. Maybe that will work?
Wh1t3b0Y
Posts: 10
Joined: Wed May 05, 2021 9:19 pm

Re: Scummvm not working

Post by Wh1t3b0Y »

Oh yea, I haven’t mentioned earlier but i did try it and i still get the same result
digitall
ScummVM Developer
Posts: 1085
Joined: Thu Aug 02, 2012 1:40 pm

Re: Scummvm not working

Post by digitall »

Wh1t3b0Y: ScummVM doesn't really need the installer to work. Just get the latest daily build as a zip file, unzip to a folder and then run using the command window there.
I would suggest try running it as "scummvm -d 31 -c scummvm.ini" and see what you get ie. use the maximum debug output and a scummvm.ini located in the local folder.
Wh1t3b0Y
Posts: 10
Joined: Wed May 05, 2021 9:19 pm

Re: Scummvm not working

Post by Wh1t3b0Y »

digitall wrote: Fri May 07, 2021 7:31 am Wh1t3b0Y: ScummVM doesn't really need the installer to work. Just get the latest daily build as a zip file, unzip to a folder and then run using the command window there.
I would suggest try running it as "scummvm -d 31 -c scummvm.ini" and see what you get ie. use the maximum debug output and a scummvm.ini located in the local folder.
i've downloaded the latest x64 version
ScummVM 2.3.0git16032-gdc8a9487ec
i'm still getting basically the same results.
-First launch no ini present (automatically creates one at the correct location but it's blank)
-Opened said ini, pasted the info copied above (setting the fullscreen to true)
-Launching from file (just black screen as before)
-Launching from command line (same as above)
-Launching from command line with the debug 31 (same as above plus the same debugging info i got from my previous posts)
-Log file still reports the same lines i am seeing on the black pop up during a debug start.
User avatar
Praetorian
ScummVM Developer
Posts: 371
Joined: Tue May 08, 2007 8:54 am
Location: Greece
Contact:

Re: Scummvm not working

Post by Praetorian »

What happens if you press Alt+S (take a ScummVM screenshot shortcut) while running ScummVM?
Do you see an entry in the log / console (black) window like the following?

Code: Select all

Saved screenshot 'scummvm-00001.png' in directory 'C:\Users\<username>\Pictures\ScummVM Screenshots\'
and if so, what does that screenshot show?
Wh1t3b0Y
Posts: 10
Joined: Wed May 05, 2021 9:19 pm

Re: Scummvm not working

Post by Wh1t3b0Y »

nothing seen on the console log, no screenshot taken and no screenshot folder created either.
digitall
ScummVM Developer
Posts: 1085
Joined: Thu Aug 02, 2012 1:40 pm

Re: Scummvm not working

Post by digitall »

I think to get to the bottom of this, you would need to run ScummVM under a debugger such as the Visual Studio Debugger / WinDBG or gdb from the MinGW project

Hmm... We could do with a HOWTO for Windows on https://wiki.scummvm.org/index.php?titl ... ng_ScummVM ...
digitall
ScummVM Developer
Posts: 1085
Joined: Thu Aug 02, 2012 1:40 pm

Re: Scummvm not working

Post by digitall »

You could also try "scummvm -q en" to force English as I am not sure, but I think you are using this on an Italian Windows Install from the message on your console and that may be breaking the UI in a corner case...
Post Reply